Posts Tagged ‘.Support’
On December 26, 2013 BitFenix Design Lab Announced the launch of an all-new support center to even better serve their customers. At the BitFenix Support Center, users are now able to submit their inquiries via an easy-to-use ticketing system. With this new system, end users can quickly get their questions answered and have the ability to track the progress of their request. With the new support system, Bitfenix aims to respond to their customers within 48 hours of submission. Beginning today, users are welcome to head over to http://support.bitfenix.com if they are experiencing any issues with their BitFenix product. Users who currently have open Tickets and are already communicating with the Bitfenix support are encouraged to continue using the old system until their problem is resolved. To see the new BitFenix Support Site, go to http://support.bitfenix.com. For more information on BitFenix, please visit http://www.bitfenix.com.