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Correction Review: Silverstone Heligon Series – HEO1 CPU Cooler Revisited

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Posted March 9, 2013 by Kenny in Cooling

Rating

Price
 
 
 
 
 


Performance
 
 
 
 
 


Installation
 
 
 
 
 


Warranty
 
 
 
 
 


PureOC
 
 
 
 
 


Total Score
 
 
 
 
 


Overview

Hardware:
 
Manufacturer:
 
Price at time of Review: $74.99 on Newegg.com
 

WHAT WE LIKED:

Zero RAM Interference, 2 modes of cooling performance, Capable of handling overclock settings
 

WHAT WE DISLIKED:

Fan in P mode is loud, Large Cooler may pose problems on some motherboards.
 
BOTTOM LINE:
The new replacement Silverstone Heligon Series - HEO1 cooler was quite a bit better and is easily one of the best choices in the market.
by Kenny
Full Article
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Summary & Conclusion

As you can see from the results, the second cooler we received from Silverstone performed much better. Now you may wonder, “what was wrong with the first cooler we received?” To be honest, we are unsure, since both coolers appeared identical when placed side by side. Perhaps some form of imperceptible manufacturer’s defect existed within the framework of the metal itself. These means their Quality Control could have missed something, although that is pure speculation. Regardless, the next question that comes to mind is, “how is Silverstone’s Customer Support?” Well, from our experience with Silverstone we can tell you that Silverstone takes pride in the products they produce and listens to its customers. They took the time to read our review and felt something was not right. They contacted us immediately and asked all the right questions. They went as far as sending us a second cooler for re-testing. This is the type of company that stands by its products.

The Silverstone Heligon Series – HEO1 CPU cooler comes with a 1 year warranty, so if you are ever in doubt with questionable results from a Silverstone product, please contact their Support. We are sure they will help you out and get your problems fixed right away as they did with us.

Last but not least, with the new testing results of the Silverstone Heligone Series – HEo1 CPU Cooler and the quality and support Silverstone has shown in this situation, we upgrade this cooler to the Editors Choice Award!

 

Silverstone Heligon Series – HEO1

 

 

 

 

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One Comment


  1.  
    John Ginnane

    Seems like this could only have been a problem with the heat pipes being properly evacuated and/or re-filled. And how is a consumer to know whether he got a similar dud or not?

    I would ask Silver Stone to walk us through their product preparation and QC testing phase. That a bad cooler got out to a reviewer is only a little less disturbing than the idea that some significant percentage of units sold to unsuspecting buyers may be similar.





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